Engage and Grow

Customers Smartly

Kino Diners is the smarter, easier, and more efficient way to build customers, grow sales, and save time.

Customer Relations and Marketing App

for restaurants, bistros, bakeries, and other food service businesses

KINO DINERS is an integrated customer relationship management (CRM), sales, and marketing software designed to help restaurant owners build an engaged customer base, grow sales, and save time.

HOW IT WORKS

Communicate Timely and Efficiently

Connect with your customers with ease in one Conversation Center where all messages flow in --phone calls, SMS, email, Google chat, FB, Instagram, and more. Set up auto-replies to missed phone calls and messages.

Automate SMS and Email Marketing

With customized automation routines, you can send out promotions and run marketing campaigns without getting bogged down with the ad details and technical setup.

Manage Online Reputation On Cruise Control

Handle customer feedback in a timely manner. Build up your positive reviews and attract new customers.

Engage and Nurture Customers Smartly

Engage with your customers on a regular basis to keep your restaurant top-of-mind and develop stronger customer loyalty.

❖ Why Kino Diners

ENGAGE CUSTOMERS, IMPROVE ONLINE REPUTATION, AND GROW SALES WHILE DOING LESS WORK

Kino Diners simplifies the task of connecting with customers, managing your restaurant's online reputation, and doing promotions. With Kino Diners, you can respond to messages from various channels, track phone calls, and easily solicit reviews to improve your online ranking and get more customers. You can also regularly connect with your customers through SMS, run automated SMS and email promotions, and automate social media postings.

You can easily track your restaurant's performance with Dashboard Reports. Get real-time data on relevant numbers like customer interactions, online reviews summary, and social media posts.

❖ Integrated CRM, Sales, and Marketing Software

THE 3-IN-1 SYSTEM ADVANTAGE

With our integrated customer relations, sales, and marketing software, you gain efficiency and a better understanding of your customers.

Kino Diners' integrated system gives you more advantages:

Streamlined customer interaction management, saving you time and effort switching between multiple apps.
Centralized data (vs. scattered in multiple apps) for a clearer view of customer information to inform your decision-making.
Better customer insights for more effective targeted messaging in your marketing campaigns.

❖ Spend less time running your restaurant

AUTOMATION: GAIN BACK YOUR TIME

With our custom automation setup, you spend less time working while actually doing more. How would you spend your freed-up time?

Spend less time on tedious tasks and more time growing your business. With customized automation, communicating with customers is less cumbersome, and starting a marketing campaign is simple - just choose a template. You'll efficiently tackle both good customer service and marketing, with time to spare. Use your free time to upscale your business, like promoting your restaurant, improving customer experience, innovating your menu, or simply taking a leisurely break!

Get the benefits of a virtual assistant working for you 7 days a week, for the monthly cost of just one day's wage!

❖ You deserve a tireless assistant

OFF-LOAD WORK TO YOUR VIRTUAL ASSISTANT

Meet your restaurant's new virtual sales assistant -- Kino Diners!

Kino Diners uses customized automation routines to help you save time, effort, and cost. You can easily respond to customers, even when busy, with features like auto-reply to missed calls, messages, and reviews. It can also send table reservation reminders, run and monitor your SMS and email marketing campaigns, and post on social media on schedule. Kino Diners' artificial intelligence technology can even help you compose social media posts!

Take your restaurant to the next level with Kino Diners. Our best-in-class technology will help you grow your customer base, increase sales, and stay ahead of the competition.

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How many sales are you missing out on every day?

How many sales and customers are you missing out on...

Because of missed or late replies to calls and messages?

... late or no reply to messages from SMS/text, email, Google Business Chat, FB Messenger, Instagram, or your website?
... late or no follow-up to missed phone calls?

Because you fail to reach out to current and future customers?

... not sending out promotions?
... your restaurant has been forgotten by your customers?
... not able to reach out to new customers or the audience you want?

Because managing customer feedback and online reputation is a low priority?

... low review counts and undesirable reviews discouraging customers?
... mishandled customer feedback?
... positive reviews not being leveraged?

Why Kino Diners Is Your Solution Of Choice

KINO DINERS is an integrated software application that lets you manage your restaurant's customer relations, sales, and marketing tasks in cruise control.

Unified Conversation Center

The powerful Conversation Center pulls in all messages from various channels so conversations are centralized -- SMS, email, phone calls, Google Chat, Facebook, Instagram, your Web Chat, and more.

SMS and Email Marketing

Use SMS and email for promotions and marketing to increase sales and expand your customer reach. Customize marketing copies with ease using our tested templates and send them out on schedule.

Missed-call Text Back

Engage missed calls quickly with smart text-back messages to avoid losing sales or customers.

Call Tracking

If call tracking is enabled, incoming and outgoing customer calls are logged and tracked in the Conversation Center.

Online Reputation Management

Solicit reviews easily and manage your online reputation to attract customers, increase sales, and be on top of undesirable ratings

Customer Engagement

Connect with customers and prospects easily via SMS, email, or social media channels. Send out regular communications to keep you top-of-mind.

Online Reservation

Customers can self-book table reservations online. Reminders are automatically sent on a preset schedule.

Social Media Planner

Create your social media posts plan for the week or the month, then simply schedule the posting to various sites.

Kino Diners helps you reach your customers, manage your online reputation, and connect with them regularly to keep you top-of-mind. With customized automation, you can do more sales and marketing activities with less time and effort. Our system delivers efficient communication, and more engaged customers, increased sales and productivity, all at a lower cost than competitors. Choose Kino Diners and see the improvements!

KINO DINERS is easy to adopt and easy to use. You can get set up and running within 2-3 days.

Get Started in 3 Easy Steps

1 - Book a Call

Book a video conference with us so we can discover how we can help you.

2 - Let's Talk

Let's talk about your needs and find out if Kino Diners is right for you. If not, we would honestly tell you.

3 - Start Free Trial

If you have decided that Kino Diners is for you, then go ahead and start your trial subscription,

Get Started

Sales Opportunity = Connect ✚ Promote

Let customers reach you in many ways

Let your customer reach you from where they are.

Get messages from all channels:
SMS, email, FB Messenger, Instagram, Google Chat, Google Reviews, Yelp, your website Webchat, and more.
All these messages flow into one Conversation Center. View all messages from various sources and follow the conversation context without switching to various apps.
Engage missed calls quickly with an automated text back.
Reply to SMS and customer reviews automatically using the smart auto-reply.
With Call Tracking enabled, incoming and outgoing calls are logged.
Accepting table booking? Let them make the reservation online. Reminders will be sent automatically via SMS and email.

Learn more

Manage Online Reputation

Online customer reviews can make or break your reputation. Those looking to try new restaurants frequently use online reviews to make a decision. Do you have good reviews on Google, Facebook, and Yelp? Google uses positive reviews when ranking search results --the better the reviews, the higher the ranking points.

Let your satisfied customers help you attract more customers and increase sales. It's free and more effective than ads.
Solicit reviews easily via text, QR code, or email to get those positive reviews from happy customers. Let those great reviews count!
Manage and respond to reviews quickly on Google, Facebook, and Yelp, and stay on top of less-than-positive reviews.

95% of customers trust businesses with positive reviews. A high count of positive reviews beats the paid ads: it's free, it helps your search ranking, and its positive advertising effect lasts longer.

Keep your customers engaged

A one-time positive customer experience is not enough. With Kino Diners you can continue to engage your customers to develop relationships, generate more business, and expand your reach.

Be on your customers' top-of-mind when they think of food or dining.
Send out special offers and holiday promos via SMS and email to keep them coming back.
Design your own email templates for holidays and special offers, and send them out on schedule.
Segment and group your customers to customize offers and messaging.
Elevate your social media presence with pre-defined postings and preset schedules on FB, Instagram, and Twitter.
Build a Members Club with loyalty rewards, referrals, and promos. Your loyal customers could be your best "influencers" who can expand your reach at a minimal cost.

97% of text messages or SMS are read by customers. Sending SMS messages is easy and is a very affordable marketing tool.

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Engage and grow customers smartly

Contacts Management

One Conversation Center

Online Reputation Management

SMS & Email Marketing

Self-Booking / Reservation

Social Media Planner

Success Stories

Hey Don't Take Our Words For It, Hear From Our Clients

Gemmae Bakeshop

"They helped us build our contact list and launch our seasonal promo campaign in just two weeks! Then grow our reviews on Google and Yelp!"

Kim Korean Grill Bar

"No more missed customer calls. Orders can be done via text too, which makes ordering convenient for customers, while we cut our time on getting orders."

View more client reviews

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Frequently Asked Questions

Go to FAQ Page

To download the info sheet Use Today's Tech to Elevate Your Restaurant, please fill out the form. This info sheet talks about how Kino Diners' tools and technology can significantly grow your customers, increase sales, improve your restaurant's reputation and customer loyalty, and be more productive and save time.

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